Why This East Gwillimbury Homeowner Now Shops at IKEA “Without Worry”

According to John, my assembler, his boss Ivan is a stickler for customer service. Let’s hear it for Ivan and all the other home star managers who share this philosophy. Email correspondence with Ivan was fast and the assembly was booked for the Monday after the Saturday delivery. Ivan even called me to say the assembler would be ten minutes late (I hadn’t even started to worry yet!). John was pleasant, polite and efficient and in less than two hours he put this very complicated daybed together, bagged the garbage, cut up and taped the cardboard for recycling and even vacuumed the bedroom! An extremely pleasant experience from beginning to end. I will definitely look at more Ikea furniture in future, knowing that I don’t have to worry about my own ability to put it together. IKEA-man to the rescue!!!!